Shipping & Returns
Shipping Policy
At PRADO NOIR, we strive to process and ship all orders as quickly as possible.
Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location and shipping carrier.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Please note that shipping times may be affected by customs procedures, holidays, or unforeseen delays beyond our control.
Return & Exchange Policy
We want you to be satisfied with your purchase from PRADO NOIR.
If you are not completely satisfied with your order, you may request a return or exchange within 14 days of receiving your item.
Products must be returned in their original condition, unworn, unwashed, and with all original tags attached.
Items that show signs of wear, damage, or alteration may not be eligible for return or exchange.
To initiate a return or exchange, please contact our customer support team with your order details.